Shipping Information
Notice: Orders for destinations outside of mainland UK are dispatched the following day, as our booking system does not allow same-day dispatch.
Irregular Shape Items: Items like the DY9900 Tow Pole will be sent via a different delivery service. Estimated delivery is typically 3–5 working days.
Regular Items:
| Region | Carrier(s) | Details |
|---|---|---|
| UK Mainland | DPD | Next Business Day delivery service. Order before 1 PM for same-day dispatch (excluding selected items). We dispatch Monday to Thursday and do not dispatch on Friday, Saturday, or Sunday. Estimated delivery is 1–3 working days to allow for potential courier delays. |
| Scottish Highlands | Royal Mail | Reliable delivery via Royal Mail. Estimated delivery 1–3 working days. Postcode areas covered: AB31–AB56, FK17–FK21, IV1–IV63, KA27–KA28, KW0–KW17, PA20–PA78, PH15–PH50, HS1–HS9, ZE1–ZE3. |
| Northern Ireland | Royal Mail, DPD | Reliable service via Royal Mail or DPD |
| International | Royal Mail (to national postal service), DPD | Estimated delivery 3–5 working days; timing may vary by location. |
Tracking Information: Every order is tracked, and you should receive those details via email directly from the courier. That said, we all know couriers can be a bit... unpredictable! If you need your tracking number, please contact us with your order number, and we’ll be happy to provide it.